Information Collection
We may collect personal information from you when you
- Register on our website
- Request information or assistance
- Make an appointment
- Subscribe to our newsletter
- Participate in surveys or feedback forms
- Use our services
The types of personal information we may collect include
- Name
- Contact information (email address, phone number, address)
- Medical history and health information
- Payment details
- Demographic information
- Feedback and preferences
Information Use
We use the information we collect for the following purposes
- Providing and personalising our services
- Communicating with you
- Processing appointments and payments
- Sending promotional materials and newsletters (if opted in)
- Conducting surveys and gathering feedback
- Improving our website and services
- Complying with legal obligations
Information Sharing
We may share your personal information with third-party service providers who assist us in delivering our services, such as healthcare professionals, payment processors, and IT support providers. We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
Children's Privacy
Our services also include care for children, but we do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@instantHC.ae.
Consent
By using our website or services, you consent to the terms of this Privacy Policy.